Privacy Policy
This Privacy Policy explains how Tanvir Hossen (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use Harvest Bot and visit harvestbot.app.
1. Information We Collect
We collect information you provide directly to us and information generated automatically through your use of our software and website.
Account Information
When you purchase a license key, join our Discord server, or contact support, we may collect your Discord username, email address, transaction identifiers, and any other information you voluntarily provide.
Usage Data
We may automatically collect information about how you interact with Harvest Bot, including license key activation times, feature usage, session duration, and in-game statistics (such as resources farmed, walls upgraded, and runtime). This data is aggregated and anonymized where possible.
Device Information
We may collect information about the device running Harvest Bot, including operating system version, hardware identifiers, IP address, and screen resolution. This helps us optimize performance and detect unauthorized use.
Payment Information
All payments are processed through third-party providers (Binance Pay, cryptocurrency networks). We do not directly collect, store, or process credit card or bank details. We may record transaction IDs, wallet addresses, payment amounts, and plan details for license fulfillment and accounting purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (including Google AdSense) to improve user experience, analyze traffic, and serve relevant advertisements. You can control cookie preferences through your browser settings. See our Cookies Policy below for more details.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To activate and validate license keys, authenticate users, and deliver the Harvest Bot software and its features.
- Account Management: To manage your license, process renewals, and communicate regarding your subscription status.
- Security: To detect and prevent unauthorized access, fraud, abuse, or violation of our Terms of Service.
- Analytics: To analyze usage patterns and improve the performance, features, and user experience of Harvest Bot.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance via Discord or email.
- Product Improvements: To develop new features, optimize automation algorithms, and enhance anti-detection systems.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal data is based on the following lawful grounds:
- Contract Performance: Processing necessary to fulfill our obligation to provide Harvest Bot services under our Terms of Service.
- Legitimate Interests: Processing for security, analytics, and product improvement, where our interests do not override your fundamental rights.
- Consent: Processing based on your explicit consent for cookies and marketing communications, which you may withdraw at any time.
- Legal Obligation: Processing required to comply with applicable legal or regulatory obligations.
4. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
Service Providers
We engage trusted third-party service providers who assist in operating our business, including hosting providers (Vercel, Cloudflare), payment processors (Binance), analytics services (Google Analytics via AdSense), and communication platforms (Discord). These providers are contractually bound to protect your data and may only process it for specified purposes.
Legal Compliance
We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
Aggregated Data
We may share anonymized, aggregated statistics (e.g., total resources farmed, active user counts) publicly, such as on our website or marketing materials. This data cannot be used to identify you.
5. Data Retention
We retain your personal information for as long as your license is active and for a reasonable period thereafter (typically up to 12 months after your last interaction) to comply with legal obligations, resolve disputes, and enforce our agreements. Usage analytics and aggregated statistics may be retained indefinitely in anonymized form.
When we no longer have a legitimate business need to process your information, we will delete or anonymize it securely.
6. Data Security
We implement industry-standard technical and organizational security measures to protect your data, including:
- Encryption of data in transit via TLS/SSL protocols
- Secure API endpoints with authentication and rate limiting
- Access controls limiting employee and contractor access to personal data
- Regular security reviews and updates
No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for safeguarding your license key and Discord account credentials.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access
You may request a copy of the personal data we hold about you.
Correction
You may request that we correct any inaccurate or incomplete data.
Deletion
You may request that we delete your personal data, subject to certain legal exceptions (e.g., ongoing legal obligations).
Data Portability
You may request a structured, machine-readable copy of your data for transfer to another service provider.
Restriction and Objection
You may restrict or object to our processing of your data where it is based on legitimate interests or for direct marketing purposes.
Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at support@harvestbot.app. We will respond within 30 days. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including Bangladesh (where we are based) and the United States (where our hosting and service providers are located). These countries may have data protection laws different from those in your jurisdiction.
For users in the EEA or UK, we ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) or other approved transfer mechanisms. By using Harvest Bot, you consent to the transfer of your data to countries that may not provide the same level of data protection as your home country.
9. Children's Privacy
Harvest Bot is not intended for individuals under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately. If you believe a child has provided us with their data, please contact us at support@harvestbot.app.
11. Third-Party Links
Our website and software may contain links to third-party services (Discord, YouTube, Binance, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page and, where appropriate, by notifying you via Discord or email. The “Last Updated” date at the top of this page reflects the most recent revision. Your continued use of Harvest Bot after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Operator: Tanvir Hossen
Email: support@harvestbot.app
Website: https://harvestbot.app
Discord: Join our Discord Server
Address: Gazipur, Dhaka, Bangladesh 1751